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About Octopus Electroverse
We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future.
In just three years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 800,000 connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.
But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.
Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.
About the role:
We’re expanding our incredible Octopus Electroverse for Business team! We’re on the lookout for enthusiastic Business Development Executives who’ll help our SME customers (up to 300 vehicle fleets) on their journey to a fully electrified future. You'll play a key role in selling Electroverse to businesses and fleet operators, making their transition to electric vehicles as smooth and effortless as possible.
You will be the face and the voice of Octopus Electroverse for Business, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet.
A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service
This role will include an uncapped commission structure as part of the overall package and will be based from our London office and occasionally remotely.
A little heads-up: With some of our team taking some well-deserved annual leave over the next couple of weeks, we may not get around to carefully reviewing all applications until the new year. Every application gets reviewed by a real human, and we’ll be in touch to let you know either way—whether it’s a yes or, sadly, a no this time round. Thanks for your patience and understanding!
What You'll Do ...
- Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way
- Shape and drive the acquisition of new customers – you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
- Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
- Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience
- Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
- Provide excellent customer service both through the sales process and also in after-sales customer care
- Collaborate with the wider teams to iterate propositions and materials for the B2B market
- Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
What You'll Need ...
- A track record of delivering exceptional customer experience
- Previous sales experience of sales within a B2B consultative environment
- A strong passion for Electric Vehicles / Energy and Decarbonisation
- Excellent listening skills when working in B2B roles and great communication
- Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction
- An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision
- A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that’s always evolving
- A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory
Why else you'll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub - Octopus Employee Benefits
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.