Delivery Lead / Senior Project Manager - UX FocusMomentum Lab

London, England, United Kingdom 30-05-2023


Momentum Design Lab helps fast-paced technology startups, emerging software companies, and big tech to solve high-impact business challenges through digital experience design. Our engagements span user/customer research, product strategy, design, and software development. We are customer experience obsessed, blending both digital product and service design to create experiences that are innovative and transformative to their organisations and their customers. Our approaches are versatile, so each project may be unique in workflow and deliverables; from innovation sprints to extensive design thinking exercises, we adapt to meet the ever-changing needs of the customer.

As a successful candidate, you will be responsible for ensuring the delivery on time and on budget of our projects using Agile methodology. You will work closely with clients throughout the entire lifecycle of products, gaining exposure to different industries and businesses. Your responsibilities will include planning customer engagements, defining project scope and business requirements, managing project deliverables, and ensuring customer satisfaction. You will also manage multiple concurrent projects, conduct daily SCRUMs, and resolve project roadblocks. Your contributions will play a key role in the success of our clients' products. To succeed in this role, you will need to have excellent attention to detail and be able to see the big picture.


Based on project scope or complexity, we use a simple tool, such as a tracking sheet, or a more comprehensive issue tracking tool, such as Jira, to maintain communication and tracking. We have a set of rules governing the issue-creation process. We aim to have an appropriate level of task granularity without excessive planning.

Required Skills:

  • Acting as a liaison between the client and departments within the company to convey information, ensure understanding, and make certain everything gets done in an accurate, timely manner
  • Monitoring the client’s budget, explaining costs, and negotiating new terms if necessary
  • Providing progress reports to clients and upper management
  • Construct a high-level plan based on the proposal & SOW.
  • Define the project scope and business requirements/user stories with the customer's stakeholders.
  • Employ creative thinking and analytical capabilities to build customer experience and user experience solutions for the customer.
  • Manage complex engagements from kickoff to final delivery (e.g., resourcing, internal/client kick-off, status calls & meetings, deliverables, backlog, reports, reviews/iteration sessions, co-creation workshops, delivery meetings, etc.)
  • Being a rapid thinker on your feet, with empathy and understanding of clients and business needs.
  • Identify the sprint goals, user stories, and tasks with product owners at the beginning of each sprint.
  • Conduct the daily stand-ups and ensure the timely resolution of discrepancies and project roadblocks.

Minimum Qualifications:

  • 2+ years of experience managing projects and strong knowledge of the key components of Agile project management (e.g., scope, time, cost, quality, resources, communication, risk, etc.) and associated tools, best practices, and methodologies.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent customer management skills and the ability to work with customers to develop and manage project plans.
  • Proven organizational skills and strong attention to detail.
  • Strong knowledge of software design/development processes and technologies, particularly agile methodologies and tools like Pivotal, Jira, etc.
  • Self-starter, ability to work independently and as part of a team.
  • A sense of humor and tenacity.
  • Recent project delivery experience relevant to software UX design and development is preferred.
  • Must be authorized to work in the UK.


  • 4 + years experience managing projects and strong knowledge of the key components of Agile projects OR 3+ years of product management


You get to shape the products of the future! Your actionable insights drive key business decisions, and better product experiences globally for the millions, if not billions, that our work touches. Start-ups, scale-ups, unicorns, and $B companies all need your insights. No two years are the same.

The Perks

  • Core Contribution—Small team means a big impact. Every team member’s contribution has a tremendous impact on the project and our clients.
  • Autonomy—Our staff own their work, and you will have autonomy over how to get it done.
  • Client Diversity—In a months span, you may talk to clients in a multitude of verticals.
  • Competitive salary & benefits!
  • Hybrid work environment - work at home or in our London office!

Our London office is in Shoreditch with great rooftop views, offering a safe and secure environment to work from in the office. Our online or in-person collaborations and interactions make up a key part of the team ethos. Each person has a voice and a role to play in our growth.


Applications are now closed