IT OfficerBrilliant Planet

Brilliant Planet has an exciting opening for an IT Officer. The IT Officer will play a crucial role in managing and maintaining the company's IT infrastructure and systems, ensuring that all technology resources are running efficiently and securely. The ideal candidate will have a strong background in IT, a keen interest in climate tech, and the ability to work effectively in a fast-paced, collaborative environment.

Responsibilities include:

• Oversee and maintain the company's IT infrastructure, including hardware, software, networks, and servers.
• Develop and implement IT policies and procedures to ensure the highest level of security and efficiency.
• Manage and maintain the Microsoft 365 environment, ensuring smooth operation of OneDrive, SharePoint, and other Microsoft applications.
• Provide technical helpdesk support and troubleshooting assistance to staff, addressing issues related to hardware, software, and connectivity.
• Collaborate with cross-functional teams to identify, evaluate, and recommend new technologies and tools to support the company's growth and development.
• Manage and maintain IT asset inventory, including procurement, deployment, and disposal of equipment.
• Work in close collaboration with the Data Solutions Architect to develop and implement data storage and backup and disaster recovery plans to safeguard critical company information.
• Coordinate with third-party vendors and service providers for maintenance, support, and troubleshooting.
• Monitor system performance and proactively resolve issues to minimize downtime and maintain optimal system functionality.
• Stay up-to-date with industry trends and best practices, integrating new technologies as appropriate.
• Provide IT training and support to employees, fostering a culture of technological competence and awareness.