QA Lead Cleo

London or remote (U.K) 14-07-2023

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached over 5 million users and plan to double that number each year... which is where you come in.

We’re looking for a brilliant QA Lead to join us on our mission to fight for the world's financial health. You’ll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them.

What you’ll be doing

  • Developing processes and best practice documentation for quality assurance in product engineering, keeping our learning at speed core value front of mind.
  • Working closely with our cross-functional squads to embed more rigorous testing processes into their existing agile workflows.
  • Working  with engineering leadership to identify the metrics and data that should be measured and tracked to enable continuous improvement of the quality of the Cleo app
  • Validating and logging detailed bug reports from user reported defects (for example via app store reviews) including priority and squad ownership
  • Performing regular regression testing on the Cleo react-native application and prioritise and assign bugs found
  • Work with engineers to develop an automated end to end testing solution for the Cleo app to enable testing of our core user journeys in our continuous integration pipeline 

About You

  • 5+ years of experience in QA or software testing roles (ideally with leadership exposure too) 
  • Excellent verbal and written communication skills
  • Extensive experience of working in cross-functional agile squads
  • Experience of testing a react-native mobile application
  • Experience of developing automated end to end test suites in a modern mobile or web application
  • Experience in utilising data and analytics to track the impact of quality on business level metrics and KPIs
  • Familiarity with continuous integration/continuous deployment in particular CircleCI

Nice to Haves

  • Have worked in a QA role at a fintech company
  • Experience with or knowledge of AI-Based Testing Tools such as Testim

Firstly and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide.

You’ve also read our company values and engineering principles which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it.  You share and embrace these opinions and are passionate about using them to deliver value.

As this is a SE3-SE4 position we’re looking for someone who has strong industry experience of using Ruby on Rails for a minimum of 4 years. If it’s not quite that much, maybe you want to look at our standard Backend role.

What do you get for all your hard work?

    • A competitive compensation package (base + equity) with reviews every 6 months. You can view our public progression framework and salary bandings here: - This position is a SE3 - SE4 level and we can pay £66,457 - £101,632 p.a depending on experience.
    • Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures.
    • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
    • Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.
    • Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we encourage you to spend one day a week or more in our beautiful office but this is fully flexible. If you’re 2+ hours outside of London, we’ll encourage you to spend a couple of days with us in-person a few times per year - and we’ll cover your travel costs, naturally.
    • Other benefits;
      • Check out our new benefits package here:
      • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
      • 401k matching in the US and 6% employer-matched pension in the UK
      • 2 months paid sabbatical after 4 years at Cleo!
      • Regular socials and activities, online and in-person
      • We'll pay for your Open AI subscription 
      • Online mental health support via Spill
      • And many more!

Applications are now closed