Sr. Manager, Web Platforms (Fixed Term - 8 months)Mozilla

Remote UK 17-10-2023

The Mozilla Foundation is a nonprofit public benefit organization. Our mission is to ensure that the Internet is a global public resource, open and accessible to all. Join us and become part of our mission to promote openness, innovation, and opportunity online!

Twenty years ago, this meant building a browser and protecting the open web. Today, it also includes making sure AI and data driven technology is more trustworthy. In order to focus on places where Mozilla can impact the next era of our work, we are increasingly working on the topic of trustworthy AI. For us, this means especially two things: human agency is a core part of how AI is built and integrated, and corporate accountability is real and enforced.

The Technology Platforms team stewards the Foundation’s technology platforms and products, provides partnership and expertise around tools selection, and seeks to understand the business needs and impact goals to ensure that our technology solutions meet those needs. 

The Web Platforms team is a part of the Technology Platforms team, and is responsible for the design strategy, technical strategy, execution and maintenance of the Foundation’s website(s).   

The Senior Manager, Web Platforms, leads the team that stewards Mozilla Foundation’s investment in its main website along with an array of web properties that are essential to our constituents, or programs, and our movement.

The role of the Senior Manager, Web Platforms  is to seek out and understand the web-related needs of the organization; synthesize these needs into achievable deliverables related to platform enhancements, fixes, or user support; own and maintain the platform roadmap; and manage the team to effectively deliver on it. This position manages the developer team lead and the UX/UI design team lead. This person must be an excellent communicator and advocate both upwards and downwards for leadership, the staff and constituents, as well as the web team and relevant external consultants’ capacity to deliver. The relevant product domain includes the evolving functionality of the main website and other distributed websites and microsites, custom web tools, and web-based elements of other digital products (i.e. donation, signup, event pages, etc).

Note that the Web Platforms team is not responsible for creating content, but is focused on providing colleagues in areas such as programs, communications, fundraising, and other areas across the organization an ever-improving platform with which to do their work. The Web Platform Manager also works hand in hand with the other product managers on the Technology Platforms Team to manage the organization’s technology platforms in a coordinated fashion.

Technical experience and understanding are helpful, and an array of experience in strategic technical roles is important. However, this role will be significantly more focused on strategy, communication, and leadership, as well the ability to translate user needs into well-defined requirements to be implemented by both internal and external technical resources. The most important technical skill is the ability to manage technical staff and external developers and to understand the details of what they are doing.

Here are some projects you'll likely work on in your first 6 months:

  • Managing and updating our website roadmap
  • Leading & facilitating Scrum ceremonies such as daily stand ups, sprint planning and retrospectives 
  • Managing a potential CMS migration 
  • Intaking and managing Stakeholder’s requests for website updates
  • Oversee potential website refresh


As a Sr. Manager, Web Platforms at Mozilla Foundation, you will…

Product Management - 40% of time

  • Create, own and manage platform roadmap for Mozilla Foundation websites
  • Gather organizational requirements for web products, working closely with staff and leaders around the organization.
  • Research, understand, and evaluate the landscape of options, opportunities, costs.
  • Prioritize the landscape of possible interventions into a strategic and achievable roadmap.
  • Where appropriate lead overarching platform migration analysis.
  • Lead and facilitate Scrum ceremonies such as daily stand ups, sprint planning, and retrospectives.

Strategic Development + Planning - 20 % of time

  • Develop strategy for web platforms and properties, incorporating organization’s priorities and goals
  • Proactively identify and seek out opportunities for perpetual improvement of web properties to create best-in-class website experience
  • Lead quarterly Objectives and Key Results planning and execution
  • Stay abreast of web technology and design innovations

Stakeholder Management - 20 % of time

  • Meet with heads of teams across the organization on regular basis
  • Help appropriate content and creative leads around the organization understand and own their essential roles in content creation, strategy, and prioritization.
  • Keep partners informed of relevant changes/developments to web platforms
  • Gather requirements for stakeholders needs and priorities

People Management  - 20 % of time

  • Identify, hire, and manage the web team to maintain high quality function of both technical and user support-side web functions.
  • Engage and manage external expertise for technical execution and strategic guidance.
  • Oversee proactive training and support staff to assist colleagues around the organization in effective use of the platforms.
  • Protect priorities of the team and the capacity of the staff to implement at the required level of quality.


Your Professional Profile:

  • At least 5 years experience in web product management or equivalent.
  • Experience managing a high-functioning team
  • Understanding of the various components of the web creation and development process, and the areas of expertise involved.
  • Exceptional communication and interpersonal skills.
  • A natural proclivity to be an ally to colleagues, excited to help others succeed.
  • History of building trusted relationships with colleagues -- communicating transparently and delivering on projects and commitments.
  • A history of participation in successful web projects.
  • Experience with QA testing processes.

We Are Excited To See Any Additional Experience:

  • Collaborating effectively in a virtual environment.
  • Experience with and opinions about ways to form the most productive working relationships with external experts and firms.
  • Experience with or detailed understanding of concepts behind UX and UI.
  • Experience with web testing and optimization.


Salary and Benefits Information:

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff.

  • Germany:  [€91,572- €102,851] [target salary offer- €94,385]
  • UK: [£75,880- £85,227] [target salary offer- £78,211]
  • Canada: [$158,085 - $177,557] [target salary offer - $162,941]
  • US: [$117,100 - $131,523] [target salary offer - $120,697]

Some regions fall into a higher salary market and this is reflected in the example ranges below: 

  • London:  [£94,851- £106,534] [target salary offer- £97,764]
  • Washington DC: [$140,520 - $157,828] [target salary offer - $144,837]
  • New York: [$146,375 - $164,404] [target salary offer - $150,871]

The range for your specific location will be discussed in screening conversations if your application is successful.


We offer the following benefits:

  • Private Medical Insurance
  • Extended Sick Leave
  • Global Employee Assistance Program (EAP)
  • Retirement Plan contributions
  • Paid Time Off: 20 days annual leave + sick days and your birthday  
  • Company Holidays + Shutdown
  • Wellness budget
  • Professional Development budget
  • Top up program for Pregnancy and Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla Foundation Hiring Practices:

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at


Applications are now closed