Business Analyst (MH101)Methods

London, England, United Kingdom 05-05-2023


Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Summary Profile

As a Business Analyst you will act as a translator between the stakeholders and the delivery team. Working closely with all roles in a multidisciplinary team on client projects, driving the initiation, planning and implementation phases in line with client goals and strategic objectives. When not working on client projects, you may be involved in: Improving Business Analysis best practices, improving internal processes and procedures, supporting the commercial team with bids, or providing consultancy services to our clients based on your areas of expertise.


  • Playing a pivotal role in understanding the complexity of delivery and distilling into clear and simple communications and documentation. This should facilitate the work of the development team and maximize the value of the product or service.
  • Working with stakeholders to understand their needs and represent them as usable requirements for the delivery team.
  • Collaborating with internal colleagues and departments to understand the technical constraints.
  • Facilitate the communication and resolution of technical blockers.
  • Mapping client's as-is processes for products or services. Gather stakeholder and user feedback to identify pain points and potential improvements.
  • Collaborating with the development team to map out a to-be process for client's product and services. Do gap-analysis to identify and communicate the required changes.
  • Using data modelling practices to analyse findings and create suggestions for strategic and operational improvements and changes.
  • Producing analysis and documentation of risks, opportunities, benefits, and costs.
  • Providing data driven recommendations to the client. Communicating the benefits of your recommendations across stakeholders and help to address any concerns.
  • Creating visual representations or written documentation to support your work, report on findings and present to stakeholders.
  • Supporting client staff and teams in applying the recommended changes using problem-solving skills to resolve any issues and overcome blockers.

Skills & Experience


  • Experience in stakeholder management, presentation, and communication skills.
  • Experience in eliciting business requirements using a range of techniques (e.g., workshops, interviews, workflow mapping etc.).
  • Experience of Business Analysis planning and monitoring, for example building and maintaining a Requirement Traceability Matrix.
  • Experience in developing and managing Epics, Use Cases and User Stories, as well as creating, managing, and refining product backlogs.
  • Knowledge/experience of writing scenario-based acceptance criteria for user stories.
  • Experience of working in an Agile project delivery team using an agile project management tool such as Jira, Azure Dev Ops or Trello.
  • Excellent MS Office skills.
  • Demonstrate a structured approach to analysis, modelling, and documentation, using recognized tools and techniques.
  • Knowledge/experience of Power BI, Tableau, or other similar BI visualisation tools.
  • Ability to work on own initiative with minimum supervision in a deadline-driven environment.


  • Setting up business metrics to evaluate the quality of a solution.
  • Relevant professional development certification, such as IIBA or BCS certifications.
  • Knowledge/experience of using T-SQL, Python, R, or other programming languages. Understanding of Data Governance
  • Understanding of Data Architecture Principles and ITIL Framework.
  • Understanding of User Centered Design and Service Design including the Government service standard.
  • Understanding of relational database modelling, analysis, optimisation, star schema/ snowflake models, ETL (Extract Transform Load), normalisation, complex SQL queries, stored procedure, automation scripting.
  • Understanding of Azure, AWS, or other similar cloud platforms, and how they are different from on-premises platforms.
  • Awareness of Data Science, AI, and big data principals.


This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.


Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect:

  • Autonomy to develop and grow your skills and experience
  • Be part of exciting project work that is making a difference in society
  • Strong, inspiring, and thought-provoking leadership
  • A supportive and collaborative environment

As well as this we offer:

Development – access to LinkedIn Learning, a management development programme, and training

Wellness – 24/7 confidential employee assistance programme

Flexible Working – including home working and part time

Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus – based on company and individual performance

Life Assurance – of 4 times base salary

Private Medical Insurance – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website (


Applications are now closed