Business Analyst (MH101)Methods

• Playing a pivotal role in understanding the complexity of delivery and distilling into clear and simple communications and documentation. This should facilitate the work of the development team and maximize the value of the product or service.
• Working with stakeholders to understand their needs and represent them as usable requirements for the delivery team.
• Collaborating with internal colleagues and departments to understand the technical constraints.
• Facilitate the communication and resolution of technical blockers.

• Mapping client's as-is processes for products or services. Gather stakeholder and user feedback to identify pain points and potential improvements.
• Collaborating with the development team to map out a to-be process for client's product and services. Do gap-analysis to identify and communicate the required changes.
• Using data modelling practices to analyse findings and create suggestions for strategic and operational improvements and changes.
• Producing analysis and documentation of risks, opportunities, benefits, and costs.
• Providing data driven recommendations to the client. Communicating the benefits of your recommendations across stakeholders and help to address any concerns.

• Creating visual representations or written documentation to support your work, report on findings and present to stakeholders.
• Supporting client staff and teams in applying the recommended changes using problem-solving skills to resolve any issues and overcome blockers.

Skills & Experience

Essential

• Experience in stakeholder management, presentation, and communication skills.
• Experience in eliciting business requirements using a range of techniques (e.g., workshops, interviews, workflow mapping etc.).
• Experience of Business Analysis planning and monitoring, for example building and maintaining a Requirement Traceability Matrix.
• Experience in developing and managing Epics, Use Cases and User Stories, as well as creating, managing, and refining product backlogs.

• Knowledge/experience of writing scenario-based acceptance criteria for user stories.
• Experience of working in an Agile project delivery team using an agile project management tool such as Jira, Azure Dev Ops or Trello.
• Excellent MS Office skills.
• Demonstrate a structured approach to analysis, modelling, and documentation, using recognized tools and techniques.
• Knowledge/experience of Power BI, Tableau, or other similar BI visualisation tools.

• Ability to work on own initiative with minimum supervision in a deadline-driven environment.

Desirable

• Setting up business metrics to evaluate the quality of a solution.
• Relevant professional development certification, such as IIBA or BCS certifications.

• Knowledge/experience of using T-SQL, Python, R, or other programming languages. Understanding of Data Governance
• Understanding of Data Architecture Principles and ITIL Framework.
• Understanding of User Centered Design and Service Design including the Government service standard.
• Understanding of relational database modelling, analysis, optimisation, star schema/ snowflake models, ETL (Extract Transform Load), normalisation, complex SQL queries, stored procedure, automation scripting.
• Understanding of Azure, AWS, or other similar cloud platforms, and how they are different from on-premises platforms.

• Awareness of Data Science, AI, and big data principals.

Additional

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.