Facilitator - User Experience (UX) (9 Month Contract)Fourth Rev

London, England, United Kingdom 25-07-2023


Job Type: 11-15hrs per week / 9 month contract

Location: Remote

Reports to: Manager, Student Experience

The Role

As the course industry expert, the facilitator will work in conjunction with a developed curriculum, designed by [Education Partner], in collaboration with employers and tech companies and learners to ensure their full understanding of the topics. They will bring the content to life through the sharing of extensive industry knowledge, and bring real-life relevance to the subjects covered.

The facilitator will prepare, and deliver synchronous student webinars, masterclasses, and support social learning discussions by posting and responding to comments throughout the career accelerator, via the course platform.

They will guide, encourage and motivate learners through their journey, and be responsible for the marking and provision of feedback on learner projects and assessments.

The ideal candidate will hold significant, and current industry experience aligned to the subject areas, excellent interpersonal skills and an ability to engage people across digital platforms. They will have prior experience delivering education to adult learners at professional or masters level and be an evangelist for their business and sector, as well as a recognised leader within the UX Industry.

The expert facilitator will not only be passionate about the power of education, but interested in the future of education and work, and have a keen desire to be involved in supporting individuals to achieve the next goal in their career.

They will work collaboratively with the student success team to ensure learners remain engaged, and aligned to their goals, whilst progressing through the course.

Ideal Profile

Roles which a suitable candidate could be currently working in;

  • Senior User Researcher
  • Senior UX Researcher
  • UX Research
  • User Research
  • Design Research Manager
  • Director/Head of UX
  • Principal UX/UI Designer
  • Senior Design Manager
  • Senior / Lead UX Designer
  • UX Designer
  • UX/UI Designer
  • UX Design Manager
  • Creative Director, UX/UI
  • Senior Service Designer
  • Principal Interaction Designer
  • Senior Experience Architect
  • Lead UX Analyst
  • Senior Design Strategist/Specialist
  • Principal User Interface Designer
  • Senior Usability Testing Specialist

Main duties and responsibilities

  • Create and deliver engaging, authentic industry-leading webinars aligned to their areas of deep expertise.
  • Ensure learner understanding of the curriculum, course content and key concepts.
  • Bring the content to life through a real-life relevance lens, to provide insight into business use cases, the value and importance of the subject matter in business today.
  • Support learners to complete project milestones.
  • Encouraging and motivating learners throughout the course by guiding social learning discussions that drive learner engagement with specific concepts and business applications. Posting and responding to learner comments throughout the course.
  • Delivering live sessions across numerous time zones.
  • Providing feedback on learner project submissions.
  • Grading learner project assessments in a timely manner.
  • Participate in the internal moderation process for assignments.


We would look for the following skills and personality traits from the ideal candidate

  • Be an evangelist for their business and sector.
  • Keen desire to share knowledge, and give back to their industry.
  • Be passionate about developing the next generation of UX talent.
  • Be flexible and collaborative in their approach.
  • Excellent emotional intelligence.
  • A clear and concise communicator.
  • Builds rapport easily.
  • Excellent explanatory skills.
  • Previous experience of teaching/facilitating/mentoring (ideally within an online course environment).

Relevant Industry Experience

  • Proven experience in conducting user research studies, including designing research plans, recruiting participants, conducting interviews, and analyzing findings.
  • Proficiency in applying various UX research methods, such as usability testing, card sorting, user interviews, and contextual inquiry.
  • Strong understanding of design thinking principles and the ability to facilitate design thinking workshops or sessions.
  • Experience in creating and implementing UX strategies and roadmaps based on user insights and business goals.
  • Proficient in designing wireframes, low-fidelity and high-fidelity prototypes using industry-standard tools (e.g., Sketch, Figma, Adobe XD).
  • Knowledge of interaction design principles and best practices, with the ability to create intuitive and engaging user interfaces.
  • Familiarity with usability metrics and analytics, including tracking user behavior, conducting A/B testing, and using web analytics tools to gather insights.
  • Experience leading cross-functional teams, including developers, product managers, and stakeholders, to ensure a user-centered design approach throughout the product development lifecycle.
  • Proven track record in applying user-centered design methodologies to create innovative and successful digital products or services.
  • Strong portfolio showcasing a range of UX design projects, demonstrating proficiency in user research, prototyping, interaction design, and usability testing.
  • Demonstrable interest in the future of User Experience
  • Departmental leader (desirable).
  • Facilitator / Online Mentor within the relevant subject matter (desirable).
  • A recognised leader within their field (desirable).
  • Holds a degree from, or is affiliated with [Education Partner] (desirable).

Key selection criteria

  • Discipline expertise, in-depth knowledge and skills relevant and current to course objectives.
  • A practising industry professional in roles relevant to course objectives.
  • Demonstrable teaching and mentoring capability at professional or Masters level with a passion to develop the next generation of talent.
  • Engaging communication style that drives student engagement and success.
  • Industry certifications where applicable.
  • Excellent interpersonal skills to build learner relationships, empathy and support learning outcomes.
  • An ability to engage and navigate communication and learning technologies.
  • An industry leader.
  • Post-graduate Degree educated (desirable).


Spend your days making a difference.

FourthRev builds world class online learning programmes that lead to qualifications from leading universities, certifications from the world's best technology companies and digital technology jobs with a global network of employer partners.

It’s our vision to become the world’s leading enabler of employability outcomes for students and lifelong learners. In doing so, and helping close the digital skills gap, our purpose is to create social and economic value on a global scale.

In less than two years we have partnered with ten of the world's most recognized technology companies to deliver cutting edge courses with universities in Australia, the UK and the US. Our unwavering commitment to quality, student outcomes and shared value partnerships has resulted in excellent growth and investment from leading US and European EdTech VCs. We have been recognised by JISC as one of the top 20 edtech start-ups in the UK and by HolonIQ in the ANZ top-50.

Why you’ll love working here

At FourthRev, we are deeply passionate about work being a meaningful, fulfilling part of life. We are proud to be a remote first company that offers flexible working arrangements and ongoing professional growth and development. We place staff health and happiness at the core of strategy and operations as a critical component of our high performance culture. We are deeply passionate about work being a meaningful, fulfilling part of life.

Get ready to:

  • You’ll tackle unique and challenging opportunities and embrace the unknown, supported by an amazing and talented team of professionals who genuinely care and want you to succeed.
  • Your voice matters. We believe that people matter and that our success as an organisation is driven by the people within it.
  • You’ll become part of a greater community. We’re passionate about enabling the growth of others, mentorship, lifelong learning, supporting learners in the digital economy and other causes.
  • We are a globally diverse team with colleagues spanning different time zones including the U.K. Australia and South Africa. Let us know where you are, we will see if we can make it work!

Our DEI Commitment

We value diversity, equity, and inclusion at FourthRev. We aim to continue building a team with a variety of backgrounds, identities, and life experiences. Research has shown that historically underrepresented groups, such as people with disabilities, women, and people of color, are less likely to apply for a job unless they completely match all the criteria and qualifications.

If you feel that you do not meet every single requirement listed in the job description but you are excited about the opportunity and feel a connection to our vision and values we encourage you to submit your application

If you are not selected for this role, we will add you to our talent pool and continue to engage with you should a role arise that better aligns with your skillset and experience.


Applications are now closed