Partner Operations - ElectroverseOctopus Energy

London, UK 14-10-2023
About Octopus Electroverse

We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future.

In just over two years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 520,000 connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.

But it’s just the start: we’re busy launching in new countries, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.

Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.

We’re looking for a Partner Operations specialist to join the Electroverse team and help ensure we have the highest quality charging product on the planet for our EV customers.  

What you'll do

    • Take the lead on partner quality, ensuring all our 550,000+ charging partners are correctly shown across the Octopus ecosystem
    • Help set and maintain partner tariffs across the UK & Europe
    • Work with the partnerships and product teams to identify process improvements we can make for partner information and pricing
    • Analyse partner branding and pricing approaches in the UK & Europe to ensure the Octopus ecosystem is consistent
    • Get to grips with the backend and technical side of Electroverse as you help ensure our product quality
    • Speak with partners to build operational relationships

What you'll need

    • To be detail-oriented, and care about getting things right so that customers have a great experience
    • To be comfortable diving into operational and technical detail to find a solution
    • The ability to work well with different teams and people
    • The ability to create clear presentations for meetings or business reviews

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Applications are now closed