Product AnalystUrban

ABOUT URBAN

We don’t do ordinary. If we did, we wouldn’t be shaking up a billion-dollar industry with smart tech, out-of-the-box ideas, and a big belief that self-care should be high on everyone’s priorities. If you don’t do ordinary either, you should probably keep reading.

We’re Urban, and we believe in enabling others to build better wellness habits. Whether that’s giving someone the chance to book a much-needed massage to calm and centre their overworked brain, or helping to rehabilitate someone back to better health with a Sports or Osteo treatment, we’re there to make it easy, affordable and professional.

Like any great company, we’re nothing without our people. From the teams that build our top-notch tech, to the marketers who help spread our message far and wide, we’re built on the skills, knowledge and attitude of our employees. We’re a big, friendly bunch. We’ve got members from all corners of the globe, with a variety of experience, bags of energy and a big belief in wellness at work. That’s why our culture is second-to-none.

THE ROLE

As a marketplace in the wellness sector, we are constantly striving to understand the therapists’ and their clients’ behaviour to better serve our customers. We are looking for an ambitious Analyst with great problem-solving skills to join our Product Team, who act as the internal consultants to support data driven and measurable decisions for our product team and business in general. You will work with all business functions to help apply scientific thinking and analytical solutions to business questions and problems.

Remote workers considered. Must be available to work during UK normal business hours.

You would expect the following as your day to day activities:

• Participate and evaluate new initiatives and projects - identifying opportunities to improve customer well-being and engagement, as well as earning optimisation for therapists
• First principle thinking; the ability to work on products from scratch and the vision to scale it
• A very keen product sense exhibited through great decision making based on operations, business and technology understanding.
• A very customer focused approach to solving problem
• Data oriented approach, a key eye for numbers, market insights and an appetite for business/operations context and metrics
• Deep interest in large data handling and mathematical modelling
• Experience in handling cross functional data requirements / interactions with teams
• Effective communication skills, the ability to articulate and evangelise product vision, strategy priority and Go to market plans' in a compelling manner
• Owner’s mindset; willingness to take initiatives, the accountability to drive closure, tenacity and grit
• The ability to collaborate with cross functional teams with the assertiveness and influence to rally people around 'right' products
• Proven ability to analyse the usage and challenges in tech products at scale