Senior Product Manager (Ecommerce)Flo Health

London | Vilnius 19-09-2024
HealthTech

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

The needs of the user is everything to us, and how those needs are served falls under our Product teams.

They’re fact-finders.

They’re builders.

They’re ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the ‘why’ in order to create unrivaled user experiences.

As the eCommerce Solution Senior Product Manager, you will lead the development of a scalable eCommerce platform that will support Flo in selling a variety of female health products (boxes, health tests, supplements, wearables) through both web and mobile applications to complement Flo’s current offering. 

You’ll be responsible for shaping the product development strategy from its inception through to the long-term product vision, defining the minimum viable product and continuously evolving the platform to meet future business needs. Collaborating closely with a dedicated team of frontend and backend developers, you will ensure the platform is optimised for seamless growth and user experience.

Additionally, you will work closely with Flo’s third-party partners—such as payment processors, logistics providers, and reporting platforms—to ensure smooth integration and maximise operational efficiency. 

This is a strategic leadership role that offers the opportunity to influence the future direction of eCommerce at Flo and drive a substantial impact on the company’s growth.

Your Experience

Must have:

  • Familiarity with developing the strategy and leading the development of eCommerce platforms as a Product Manager (or equivalent).
  • Experience with third-party eCommerce providers such as Amazon, Shopify, Magento, and payment solution providers such as Apple Pay, Google Pay, Stripe, Klarna, Paypal, … 
  • Demonstrated ability to lead, inspire, and coordinate cross-functional teams, driving successful project outcomes.
  • Excellent organisational and time-management skills, with a track record of handling multiple priorities and meeting deadlines.
  • Strong analytical and problem-solving skills, capable of gathering and interpreting data, generating insights, and making data-driven decisions.
  • Comfortable thriving in a fast-paced, dynamic environment, managing shifting priorities and balancing competing demands.

Nice to have:

  • Experience building eCommerce checkout for B2C app businesses
  • Experience with eCommerce automation APIs
  • Experience in working with eCommerce in a Health setting

What you'll be doing

You'll be responsible for:

  • Lead the design, development, and launch of Flo’s first eCommerce platform, enabling the sale of physical products through both the mobile and web app. Define a long-term vision for future iterations and enhancements of the solution.
  • Identify, evaluate, and integrate third-party eCommerce solutions (e.g., eCommerce platforms, payment gateways, logistics, analytics) to build a best-in-class, scalable platform that supports growth and user experience.
  • Analyse the technologies, APIs, and systems used by Flo’s commercial partners to develop optimal integration strategies that ensure seamless collaboration and smooth functionality.
  • Translate business objectives into detailed technical requirements for engineers, while establishing and refining the product development process to ensure efficiency and quality delivery.
  • Collaborate closely with cross-functional teams—including commercial, product, legal, privacy, and medical departments—to gather insights and ensure the eCommerce platform aligns with broader company goals and adheres to industry standards.
  • Ensure the eCommerce platform meets the highest levels of security, privacy, and compliance standards, working with legal and privacy teams to address any regulatory considerations.
  • Continuously monitor and analyse platform performance, using data and user feedback to iterate on features and improve customer experience.
  • Stay informed on eCommerce trends, emerging technologies, and best practices, and integrate relevant innovations into Flo’s platform roadmap.

#LI-JC1 #LI-Hybrid

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

  • A flexible working environment with the opportunity to come into the office and work from home
  • Company equity grants through Flo’s Employee Share Option Plan (ESOP)
  • Paid holiday and sick leave 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months a year
  • Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • Unlimited free premium Flo subscriptions
  • A whole host of other benefits (health/pension/social schemes)

 

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants