About Octopus Electroverse
We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future.
In just over two years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 650,000 connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.
But it’s just the start: we’re busy launching in new countries, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.
Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.
We’re looking for someone who’s curious and eager to learn.
You’ll be working as part of the integration team which plays a key role in the Electroverse ecosystem.
This project will give you the chance to have a huge impact on the product and given our ambitions in the electrification space, influence how we scale with new opportunities and markets. You’ll work with a small, high-energy team to expand our product - an exciting opportunity to work like a start-up within a rapidly scaling EnTech business.
The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure the smooth integration of our product with external systems. This role requires technical background, excellent problem-solving skills and interpersonal skills to deliver high-quality support in a timely manner. The integration process itself follows a well established and standardised technical specification which you’ll need to familiarise yourself with and master. You will need to be able to diagnose and troubleshoot integration issues, including API errors, data synchronisation issues, and compatibility issues. Occasionally you will need to escalate more complex issues to appropriate teams for further investigation and resolution in a clear and comprehensive way.
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.