What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
We’re looking for an outstanding people manager to run one of our high performing Customer Success Teams in London. You will lead a team of Account Managers who own the B2B2C relationship with some of our Salary Sacrifice customers.
After our Business Development team wins a new client, your team is responsible for supporting their launch, growing the relationship and ensuring we retain them. In short, the role is to make sure the relationship is a roaring success for our customers, their employees and Octopus EV.
A genuine passion for team leadership and customer experience is a must, along with strong commercial acumen and an ability to drive efficiencies and growth.
You will be managing a team of 6 Account Managers, working closely with 2 other teams of Account Executives, and internal teams such as Onboarding, Marketing, and Operations. We have 30 people in Customer Success at the moment and this will continue to grow!
About us
The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.
We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.
Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.
We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.