Director of Data Platform and Analytics ServicesPalta

We need to create a place where people ask the right questions, seek insights, and predict trends, to drive value and stay ahead of the competition.  To make this happen, we are creating a new culture, shifting mindsets, developing new technologies and investing in our people to drive tangible and significant value to the business from the insights we drive.

We are seeking an experienced and visionary Director of Data Platform and Analytics Services to lead, shape and execute the vision for our data platform and analytics services, overseeing the design, implementation, and management of a robust data infrastructure. Your exceptional stakeholder management, communication skills, and proficiency with tools like Snowflake, ClickHouse, Looker and Superset will drive data operations and visualisation across Palta.

This role requires a deep understanding of data infrastructure, data engineering, analytics, and product management to deliver scalable, reliable, compliant, cost efficient and cutting-edge data solutions.

We have a number of technology workstreams in flight, including:

• The development of our Data Platform (DP)
• The establishment and roll out of our reporting and visualisation platform
• The establishment and roll out of data security and governance policies

We are looking for a hands-on expert and leader, someone who has ‘been there and done that’ and is able to demonstrate to his team, peers and stakeholders ‘what good looks like’

Key Responsibilities:

Leadership

• To be the strategic owner for the Data Platform & Analytics services ultimately leading to a single location of trusted data used across the business

• To manage the commercial relationships with third party suppliers and vendors

• Mentor, and lead a high-performing team of data engineers and analysts, fostering a culture of innovation, collaboration, and continuous learning

• Build strong relationships with key stakeholders, including executives, product managers, finance, data scientists, and business leaders, to:
  - understand their needs and communicate progress, challenges, and opportunities
  - improve the perception and utilisation of the data platform & analytics services

Delivery

• Develop a strategic roadmap for the data platform & analytics services aligned with the company's goals.

• Own the translation of business, functional and technical requirements into a well architected, documented, secure, well governed and a high performing data platform

• Lead the end-to-end data product development process, from ideation to release, ensuring the delivery of high-quality data products and features.

• Ensure that solutions within the data portfolio are complementary and best fit with existing and future technologies and IT solutions

Data Compliance and Security:

• Establish and enforce data governance policies to meet regulations (e.g., GDPR, HIPAA) and company standards

• Closely collaborate with the Chief Information Security Officer and Legal team to apply Data Security and Governance Policy

• Implement advanced security measures, including encryption and access controls

Data Scalability and Reliability:

• Develop strategies to scale the data platform with redundancy and failover mechanisms

• Implement robust monitoring and alerting systems to address potential challenges

Cost Efficiency:

• Optimise data platform infrastructure, balancing performance with cost-effectiveness

• Implement a cost monitoring solution

Data Access and Distribution:

• Establish and enforce data governance policies to ensure data quality, integrity, and accessibility while complying with relevant regulations

• Oversee the creation and ongoing development of the technical infrastructure for data governance such as the data catalogue, data access, data flows, security and recovery processes

Data Insights Visualization:

• Guide the team in delivering predictive and prescriptive analytics to support strategic decision-making

• Oversee the creation of effective, clear and user-friendly data visualisations and dashboards to communicate insights to stakeholders

Performance Measurement and Improvement:

• Define key performance indicators (KPIs) for the data platform and analytics services and regularly assess performance against these metrics and identify opportunities for improvement

Qualifications and Experience

• Proven experience (8+ years) in data platform and analytics leadership roles 

• Deep understanding of data architecture, data modelling, data governance, and data security principles including privacy regulations

• Experience with big data technologies, cloud-based data platforms, and data warehousing solutions (Snowflake, DataBricks, ClickHouse, etc)

• Strong knowledge of SQL, data visualisation tools (e.g. Tableau, Power BI, Looker, Superset, etc.), and statistical analysis techniques

• Exceptional stakeholder management, communication, and collaboration skills

• Expertise in digital subscription business models, freemium strategies, LTV, ROAS, revenue, and relevant financial and marketing metrics

• Proven experience leading geographically dispersed teams of 10+ Data Engineers and Analysts in similar time zone

• Excellent business acumen and commercial skills managing and negotiating with 3rd party vendors