This role will oversee the people and operational management of the Open Source Software consulting team as we continue to hire and expand our team of Open Source Software consultants. This role requires someone with strong interpersonal skills who can engage with all other stakeholders in the business (Sales, Business Strategy Leads, Project Managers, Account Managers, Marketing, People Operations, Finance) and form quick and effective relationships with each.

Collabora is an Open Source Software consultancy specializing in bringing companies and the Open Source Software communities together. We combine years of Open Source Software leadership with an understanding of the challenges that businesses, non-profits and governments face.

Collabora brings deep technical expertise in system integration & architecture, graphics, XR, multimedia, web engines and communications to a number of market verticals, including mobile, IVI / automotive, set top box / smart TV and a range of other specialized embedded applications.

Collabora has the unique business model of enabling enterprises to leverage Open Source Software in their solutions. Having worked with notable industry leading companies in the automotive, aerospace and handset mobile verticals amongst many others, Collabora has established a broad customer portfolio.

Role Overview (accountability/responsibility):

Strategic Planning:

Work with other functions (Sales, Business Strategy Leads, Delivery, Finance and People Operations) in Collabora to predict and plan the team members’ profiles (number and skills) required to deliver clients projects
Participate in strategic planning sessions and budgeting processes to support the team’s growth and performance

Project Allocation:

Work with the Operations Manager and rest of the organization to:
Assign suitable Open Source Software consultants to on-going projects while soft-booking others for up-coming projects
Assist Project Managers and Business Strategy Leads with Open Source Software consultant selection by matching their skills to projects
Maintain a detailed and centralized team allocation plan to facilitate planning
Resolve day to day conflicts based on commercial priorities
Drive and maintain average utilization targets to deliver set business goals

Maintain a suitable pool of Open Source Software consultants to meet the needs of Collabora and ensure that Collabora has the right mix of skills in the right proportions:

Recruit, outsource, contract, coordinate to meet strategic plan needs
Carry out interviews/screenings of future Open Source Software consultants
Headhunt and source candidates which would otherwise be out of reach
Build an ecosystem of partners, agents, sole contractors who could be used to flex the organization at short notice or when commercially expedient

Create a high performing Open Source Software consultants pool:

Lead the People Leads to success in the management and development of the team:
Support the People Leads in resolving performance issues
Retain and develop top-tier talent within the team
Maintain a high bar for individual and team performance
Conflict management
Collaborate with other functions to carry out salary planning
Promote Collabora ideals and values
Develop a career structure and paths that support the growth of team members and implement succession planning for the Business Strategy Leads
Providing training opportunities (On-The-Job or taught) to maintain the skill profile of the team
Manage and align individual growth trajectories with team and business objectives
Own and drive the annual review and promotion process, providing insights and feedback to support career development within the team
Foster a collaborative and inclusive team culture that promotes openness, collaboration, learning, feedback, knowledge sharing, accountability and technical excellence
Address any conflicts or issues that arise within the team and facilitate constructive resolution

Critical Success Factors:

Able to prioritize and manage multiple critical functions for effective and efficient completion of tasks in a fast-paced environment
Smooth and consistent operations via implementation and design of processes
Successful development of a world-class, efficient and scalable team
Commercial skills and financially savvy
Understanding of the intricacies of the software services industry (consultancies)
Ability to work in a global context and remote environment

Experience/Skills:

Understanding of Open Source, its value-add and position in the software industry
Understanding of Open Source engineers and communities, both motivation for individual developers and interactions between projects
Strong understanding of software engineering
Successful track record in software development capacity and utilization planning in a dynamic environment
Proven track record in driving for software engineering excellence and best practices
Ability to manage globally distributed teams in a consultancy environment
Coaching experience and process development skills:
Experience of fostering an inclusive and engaging team culture
Proven experience of identifying, retaining, nurturing, and acquiring top talent
Outgoing and engaging individual who is effective at building good working relationships with all levels of the organization
Great interpersonal skills
Very solid English language skills (both verbal and written)
Ability to work and communicate in an online distributed environment

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