Product Operations ManagerFlo Health

London 07-09-2024
HealthTech

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

The needs of the user is everything to us, and how those needs are served falls under our Product teams.

They’re fact-finders.

They’re builders.

They’re ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the ‘why’ in order to create unrivaled user experiences.

This role contributes to the product management team’s success by optimizing processes, enhancing cross-functional collaboration, managing resources, and ensuring the efficient delivery of high-quality products. You’ll work with a (growing!) team of four other detail-oriented people who are unafraid to roll their sleeves up and boldly get into the nitty-gritty.

Our Product Operations team makes it easier to build the thing, and this is an opportunity for co-pilot product managers to handle the day-to-day tasks involved with development, influence strategy in how we create, and impact an actual change.

The position reports to the Head of Product Operations, which involves developing business processes, setting team goals, identifying and developing strategies for team priorities, and analyzing data.

Your Experience

Must have:

  • Significant (usually 5+ years) experience working as part of Product teams in software/consumer tech development companies
  • Strong experience in teams that employ advanced product management and software development techniques, using scaled agile frameworks
  • Demonstrated background in providing solutions based on strong problem-solving, critical thinking, and analytical skills
  • Strong operational background and track record of making data-driven decisions
  • An ability to execute and deliver complex projects involving multiple stakeholders
  • Understanding of product development processes and familiarity with the tools and technologies used by the product and engineering team

Nice to have:

  • Scrum master experience or similar qualifications working in scaled agile workflows
  • Former experience working in product startups with scale-up experience 
  • Experience working with analytical tools (JellyFish, Jira Analytics, able to create SQL requests to extract data and export it for future analysis) and using data to identify trends and generate insights

What you'll be doing

You'll be responsible for:

  • Directly manage large projects and coordinate across multiple stakeholders in support of strategic initiatives
  • Develop an in-depth understanding of the priorities of the product teams you support and provide data-driven recommendations
  • Regularly refining processes and outcomes to foster team adaptation and learning
  • Analyzing data to guide decisions and measure performance
  • Manage tools for smoother product lifecycle workflows and team collaboration
  • Streamline development through setting scalable standards, clear communication, the reduction of inefficiencies, and fostering innovation

#LI-JC1 #LI-Hybrid 

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

  • A flexible working environment with the opportunity to come into the office and work from home
  • Company equity grants through Flo’s Employee Share Option Plan (ESOP)
  • Paid holiday and sick leave 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months a year
  • Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • Unlimited free premium Flo subscriptions
  • A whole host of other benefits (health/pension/social schemes)

 

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants