About Salary Finance
Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK.
By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sacs, and funding partnerships with JP Morgan and Virgin Money.
Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC’s Responsible Business of Year 2018, included in KPMG’s Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors.
Your role in our mission
We are looking for a Commercial Manager to join our commercial team. Reporting to the Head of Client Success. This role supports the Commercial team in making data driven decisions.
It provides a mixture of project support, research and data analysis and insights, that will enable marketing and wider commercial to conduct agile learning about our clients, customers and the performance of our initiatives.
It helps teams understand what their data results are telling us in clear and simple terms, so they can make better decisions and use the information to make impactful arguments and tell engaging narratives about the need for SF to our stakeholders.
It acts as a ‘go between’ the Commercial and the Data & Analytics team, to help streamline reporting so that SF’s Leadership Teams and Data & Analytics team have a greater oversight of Commerical’s initiatives and their performance.
The role will also be the contact person for any Hubspot related queries, or requests. Troubleshooting any issues, and resolving them quickly in order for our commercial and marketing teams to operate efficiently.
What you’ll do
- Establish new processes so that Commercial teams can have more immediate access to employee and sector data and analysis.
- Work closely with Commercial teams to help them capture, track and interpret our data, from using it to create persuasive marketing narratives, to gaining insights around performance that they can then use to make data-driven decisions.
- Support the capture and playback of key Commercial performance data to wider SF.
- Conduct ad hoc research into key areas of SF business, such as employee demographics .
- Help alleviate the volume of requests directed to our BI & Analytics Team by understanding what tasks Commercial can learn to do ‘in house’.
- Be a point of support in helping teams interpret and present findings or new ideas to stakeholders and internally .
- Ownership and delivery of internal reporting to the commercial team and senior management.
- Lead and support high priority projects including strategic planning, and forecasting processes that are fundamental to our long-term success.
- Ensure timely and accurate collection, analysis, formatting, management, and dissemination of commercial and marketing data.
- Own Hubspot in its entirety including the following:
- Architecture - the creation of processes, properties, and workflows
- Reporting
- Continuous training of team members
- User enablement - tools, paid licences, teams, and roles.
- Establish processes to improve and maintain data accuracy in Hubspot.
- Work with teams from across the organisation to unite data sources and leverage these to provide insights.
- Align CRM data management with organisational changes across both commercial and marketing teams, and the business.
- Participate in special projects as required, often as the owner of B2B data.
About you
- You are passionate about technology and social impact, and want to help grow a business that delivers a meaningful difference to society.
- You are ambitious and want to become a member of a team committed to increasing our efficiency as a commercial team.
- You have experience as a Commercial Manager/ /Sales Operations Analyst or similar.
- You have an analytical mind with problem solving aptitude.
- You have experience in stakeholder management, and translating your findings into actionable insights.
- You have real enthusiasm to work in a fast growth startup - you will thrive if you are a self-motivated, fast-paced, action oriented, “roll your sleeves up and get-things-done” sort of person who wants to work in a small team where everyone makes a difference.
- You have a high tolerance for ambiguity and frequently changing priorities and a genuine can-do attitude.
Technical experience required
- Advanced skills in Google Sheets/Excel
- Experience using Tableau (preferred)
- High Hubspot aptitude as an Admin/Super Admin (preferred)
- Basic SQL (preferred)
- An understanding of the market we operate in (preferred)
Business skills
- Strong Communication skills (Verbal and written)
- Strong presentation skills
- Must have strong analytical abilities.
- Must have the ability to work independently with minimal supervision.
- Must have the ability to work under pressure and adhere to deadlines.
- Strong attention to detail
- Positive can-do attitude
- Strong ability to manage high volumes of work and be efficient at prioritising tasks
- Self starter
- Strategic thinker
Who you are
We embrace our differences, but there’s one thing we like to share, which is our values, so it’s important to us that you are:
- Fearless, and able to make the impossible possible.
- Responsible, and want to help build a business that delivers a meaningful difference to society.
- Dedicated and want to commit to an exciting journey even through the highs and lows.
- Empathetic and truly care about every colleague and customer.
- United, because you understand we achieve more when we work as a team.
- Humble, and take feedback as a way to continuously improve.
What do you get for all your hard work?
- Company bonus scheme 💰
- 25 days holiday with an extra day off on your birthday 🎂
- Office first with up to a day a week working from home 🏢
- Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships 🤸
- Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave 🐶
- Great career development in a fast paced environment 🚀
- Regular company socials (post covid, although we've got quite good at virtual ones too!)
- Volunteer days as part of our CSR program 🤝
- More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! 🍭
The typical interview process
- Phone call with our Talent Manager - 20 mins
- Video interview with Hiring Manager - 30 mins
- Case Study to give you a taster of the role - 35 mins
- In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people’s lives for the better then we’d love to hear from you.
Learn more at salaryfinance.com
Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.
If there’s anything we can do to accommodate your specific situation, please let us know.