Content & Community Manager (health background)Vinehealth

Note: This is a hybrid role where you will work in our London offices 1-2 days per week and can work from home the remainder of the week. However given the nature of this role being a community role, you should expect to be attending events every now and then to build our community and promote our brand on non-office days.

As a Content & Community Manager you’ll be working alongside our product and commercial teams to transform the lives of millions of people going through cancer. Your role will include creating and distributing content to support our Marketing Manager in the delivery of our marketing strategy, such as (but not limited to):

• Creating visual and written content for both B2B and B2C audiences (this content could be for social media, conference materials, white papers, case studies, press releases, posters etc..)
• Create content calendar based on marketing strategy that ensures creation and delivery of content throughout the year
• Delivery of social media campaigns, email campaigns and press releases according to our marketing strategy
• App Listing management & preparing app release notifications
• Supporting on award applications or similar
• Leading quarterly B2B newsletter creation and distribution
• Maintaining external facing content to help us with hiring (such as hiring posts / staff headshots etc)
• Updating and refreshing website content to support sales, our users and the image of the company as a whole
• Maintaining existing charity relationships and content (new partnerships handled elsewhere)
• Ensuring brand/image consistency management across comms, presentations, literature etc
• Develop and manage a programme of in-person (and remote) events to connect with our users (patients/carers/charities/oncologists etc) and ensure that the users are always at the center of everything we do

As an early member of a high-growth, purpose-driven tech company, you will be expected to work autonomously, operate professionally, execute consistently, and demonstrate expertise in your responsibilities.

Skills & attributes:

• You are ambitious and entrepreneurial, driven to work in a fast-paced, ambiguous, ever-changing startup environment, and can organise and prioritise your work independently
• You are passionately committed to going above and beyond for our customers/users, pulling in whatever resources you need to deliver the best experience for them to engender their loyalty and retention
• You excel at building close relationships with stakeholders at all levels of seniority quickly, and developing deep levels of trust that enable you to persuade and influence internal and external decision-making
• You are a critical thinker and driven to proactively look for risks / issues and collaboratively problem-solve accordingly
• You are a strong verbal and written communicator with both internal and external colleagues
• You can manage multiple workstreams in parallel without sacrificing the quality of experience for our customers/users
• You can work under pressure to deliver against goals and timelines
• You are very comfortable with digital technology
• You are a team player with proactive and positive influence on your colleagues and a passion for making an impact in healthcare

Essential experience:

• You have 2+ years of experience in a position (or related position) building communities and developing digital content around a digital health tech product