Design DirectorElvie

Life at Elvie; Meaningful work, Exceptional People

We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. Founded by Tania Boler in 2013, we develop extraordinary innovations designed to improve women’s lives. It's a fascinating and challenging area that requires us to solve problems that no one else has ever tackled before.

At Elvie, you’ll be surrounded by people who want to improve everything and everyone around them. People who are passionate about our mission. People who are driven to solve problems and constantly consider the best ways to improve the health and wellbeing of women.

Find out more about life at Elvie here.

We're deeply proud of our values, which are intrinsic to the way we behave every day. We take them seriously because we want our culture to thrive:

• We make an impact: We’re mission-driven and not afraid to break boundaries. We relentlessly focus on going the extra mile to solve problems.
• We’re fearless innovators: We are passionate, curious, and data-driven. We continuously embrace change and innovation.
• We’re in it together: we fail and learn fast — always as one team — and have fun along the way. We stay authentic and embrace our differences.

Did you know?

In some regions our amazing products are considered to be medical devices. This means we maintain our Medical Device quality management system in compliance with ISO 13485:2016, to support the development of our groundbreaking products

About the role:

Okay, we’ve waffled long enough. So let’s get to the good bit: You.

Reporting to the Chief Product Officer, you'll be responsible for leading our design team, including Industrial Designers, Digital Product Designers, Service Designers, Web and Content Designers. You are the design leader across the end-to-end product experience for Elvie, from pre-purchase on the website, unboxing the packaging, our connected products - both apps and physical products, to self-service on our online channels.

You will be someone with experience within Design Leadership, ideally with both in-house and a consultancy environment, working across multiple projects, where you have guided teams from user research through to delivery. You will be an expert on Human-centred design and Design Thinking principles across Physical, Digital, Experience and Service Design disciplines and be passionate about creating beautiful elegant design solutions.

Good Design is at the core of everything we do, from every customer touchpoint: our connected hardware, website, unboxing experience, user interactions, mobile Applications, digital services, customer portals and services. Our solutions must blend seamlessly into people’s lives, enhancing the everyday and driving user engagement through beautiful, user centric, truly connected, multi sensory products and services. That is how we will deliver our mission to empower women through radical female first technology.

Location: Hybrid working; a mix of working from our Bristol or London office & working remotely

Employment type: Permanent (please note, you must have the right to work in the UK)

What you’ll be doing at Elvie:

Design cutting edge connected products:

• You will work with our Product teams designing innovative connected products, collaborating closely with your counterparts - the Product Director, Research and Engineering Director to define the product experience vision, and input into company strategy
• Direct the experience for ranges of new product categories and product features
• Coach and provide feedback on your team’s performance, helping them to develop clear career development goals and action plans on how to achieve them
• You are comfortable working with research and data analytics tools, and able to mentor your team to apply them to the design process, in order to improve the user experience of existing product features
• Help guide user research and interpret and explain insights gained from this research
• Constructively review the work of multi craft designers
• Ensure a collaborative aligned design approach with Brand and Creative.

Design beyond the products:

• Work across teams to map and design experiences that transcend individual product usage
• Help coordinate designers across the company to ensure they are aligned and delivering towards our short and long term strategy, from web, packaging, app, product and service
• Identify service areas that have been neglected and require attention
• Analyse problems in existing services identify causes and build solutions
• You will help create an environment, where developing first-class solutions in an enjoyable atmosphere, is the goal
• Grow the Elvie design community, continuing to focus on collaboration and peer support