Localization Program ManagerFlo Health

UK 01-05-2023

We’re quite proud of our achievements…

250M+ downloads, 50M+ monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.

…and we’re just getting started.

We’re Flo Health, a rapidly growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

And there's never been a more exciting time to join us.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now though, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better - we’re set to become the world’s favourite female health brand.

Big plans, right?

They absolutely are -  that’s why we’re hiring.

The Job

We are looking for an experienced Localization Program Manager to partner with Flo teams by embedding localization as part of their DoD and internationalisation strategy. 

In this role, you will have the opportunity to design and build processes and solutions for scale to expand Flo’s reach to its growing international users. This role reports to the Director of Localization and will work in close collaboration with key stakeholders across the business.

 

Your Experience

Must have:

  • Substantial localization experience in the online space and with building scalable solutions and processes from scratch
  • Experience in revamping processes and workflows that allow for continuous localization and ongoing improvement in agile environments
  • Outstanding stakeholder management and conflict-solving skills
  • Proactive attitude and a sense of urgency
  • Solution-driven thinking, acknowledges own mistakes and learns from them
  • Ability to pivot from low-level detail to high-level view during both strategy, execution and problem-solving
  • Experience working with third party vendors and contractors
  • Proficient knowledge and use of Jira 
  • Strong analytical skills and high ability to interpret data
  • Must be able to work collaboratively and across cultures 
  • Exceptional organizational skills
  • Excellent presentation, verbal and written communication and interpersonal skills

What you'll be doing

You'll be responsible for:

  • Lead a successful localization program by working cross-functionally with key stakeholders in the Product, Health, Content, Growth, Engineering and Analytics teams, ensuring that localization planning is an integral part of the product development cycle
  • Build and maintain a localization roadmap that reflects dependencies on cross-functional collaboration and ensures timely release of localization of key features and initiatives across Flo languages
  • Partner with Localization team members and external resources focused on translation delivery and language quality management to deliver an efficient localization program aligned with business goals
  • Identify opportunities for process improvements focused on scale and internationalisation best practice
  • Develop operational metrics and KPIs to measure process effectiveness
  • Collaborate with Analytics to identify and develop key metrics and KPIs to measure the impact of localization and report regularly to key stakeholders on results that are relevant to their part of the business
  • Advocate for Localization to be part of all Product-defining decisions and drive awareness on localization best practices across the business

Reward

People perform better when they’re happy, paid well, looked after and supported. 

That’s just a fact.

On top of competitive salaries, we offer Flo's permanent employees:

  • A fully flexible working environment wherever you’re at your best: at home, in our offices, or a mix-and-match of both
  • Company equity grants through Flo’s employee share option plan (ESOP)
  • Paid holiday and sick leave (dependent on location) 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months’ a year
  • Six months' paid Maternity Leave, and one months' paid Paternity Leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • As many free premium Flo subscriptions as you’d like 
  • A whole host of other benefits (health/pension/social schemes, dependent on location)

Our Culture

It’s pretty hard to condense a culture down to a few words, but we do all have a few things in common.

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a rapidly growing business means that the answers aren’t always there for us already, but that’s okay; it’s part of the excitement!

If this resonates, we might be the right place for you.


We know that building the future of female health isn’t going to be easy,
but we’re hoping you’re up for the challenge.

 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

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