Product ManagerSocial Value Portal

About us

We’re a company on a mission to deliver £100bn in social value to help people, places and the planet thrive. We launched in 2014 and within a short time have become the market leader in measurement and reporting of social value in the UK. The market is young and rapidly growing and we have recently received series A investment to further scale the business, both in the UK and internationally. 

We’re a fast-growing SaaS scale-up, with over £14.5bn of social value being tracked through our digital platform to date. We have a suite of user-friendly, online collaboration tools that enable our clients in the public, private and voluntary sectors to work together to deliver social value. Our core offering is an evidence-led social value measurement framework, called the Social Value TOM System (Themes, Outcomes and Measures).  We not only provide a platform, but our proposition spans a consultancy division, as well as a new social value learning academy.

What we are looking for

We are looking for a Product Manager to join our growing product team to lead the definition, delivery, and go-to market for the eLearning and Accreditation products in our portfolio.

Working with senior stakeholders across the business, you will have the opportunity to influence, shape and deliver this key new aspect of SVP’s business, which will have a significant impact for society through driving up the Social Value awareness, maturity, and capability of major organisations and their supply chains.

As Product Manager, you’ll be responsible for managing these new products from launch, growing them into significant new revenue streams for the business.

**As we have not provided a salary on this role whilst we benchmark the market, please ensure you state your salary expectations on the application form**

What will you be doing

• Developing and maintaining the products’ vision, strategy and roadmap
• Shaping the products’ value propositions, working closely with sales, and marketing to deliver an effective go-to-market strategy
• Engaging stakeholders and users to iterate on the product design and experience
• Managing 3rd party suppliers and partners to develop and deliver elements of the platforms and experience
• Designing the end to end operational processes to support the product experience
• Defining and owning the OKRs and KPIs for the products, making data driven decisions, and reporting against targets to the XLT
• Using data and customer insight to drive product strategy and enhancement decisions.
• Communicating effectively with internal and external stakeholders to align product and operations both within SVP and across partner organisations
• Developing a deep understanding of our customers’ needs through customer insight, market research and product analytics

Operational Management

• Taking an integrated view across digital product and operational delivery, supporting teams to design operational processes for the running and maintenance of products or services throughout their lifecycle.
• Leads work with operational colleagues to redesign operational processes, amend existing processes, and plan and operationalise the stages of a new product or service development.
• Able to overcome operational constraints to deliver a successful product or service by building relationships and collaboratively working with operational delivery teams.