Head of Revenue OperationsMy Tutor

MyTutor is the UK’s leading online platform for one-to-one learning, and we're on a mission to improve education for everyone in the UK and beyond, (we’re expanding internationally). We’re building a future where access to high quality learning is stress-free for those who can afford it, and funded for those who can't.

Our handpicked community of tutors work online with students from all walks of life, and have already given over half a million lessons. We’re proud of the fact that over 1,300 schools have also chosen to work with us, and that we’ve earned a Trustpilot rating of 4.8/5. (You can also check out our tutors’ ratings here.)

Our team of nearly 300 is distributed across the UK, meaning we encourage a hybrid culture that supports collaboration and flexibility. We are a learning organisation and hope to work with more people who are passionate about doing great work and improving every day.

We always prioritise our team wellbeing and development. Everyone has the option to use our hotdesking app, Desana, to book a table and room at our coworking office near Spitalfields, London.

Every role at MyTutor is open to applications from all sections of society. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuro-ability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you… well, you.

We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.

What’s it all about?

MyTutor’s mission is to provide tuition for all. Schools and parents get better grades and confidence while tutors get another income source. To positively impact as many learners as possible, the Revenue Team grows the company by attracting, acquiring, and retaining schools, parents and tutors.

The Head of Revenue Operations will aid the Chief Revenue Officer in forecasting and visualising revenue attainment as well as diagnosing funnel challenges across business and consumer customer groups. In the short-term, this means aggregating data from disparate systems to build executive views that inform decision making. In the long term it means working closely with the Data Team to ingest the right data for teams across the business to self-serve in a BI tool.

This is a great opportunity for the right candidate to impact the commercial strategy of a growing scale-up that’s fuelled by social impact.

What’s in it for you?

• You can take full ownership and have autonomy of building the RevOps functions from the ground up; setting up clear-cut processes and ensuring we drive measurable successes.
• Opportunity to work with and learn from world-class people in Data, Sales and Customers Operations and Experience functions. You’ll work with departments that really value social justice and working efficiently.
• Make use of our ‘work from anywhere in the world policy’ for up to 2 months of the year!

The Day to Day

• Build dashboards that reflect the Health of the Business across schools, parents and tutors
• Own commercial forecasting, reporting and data accuracy
• Partner with the CRO to develop a high-quality, predictable, and repeatable cadence of forecasting calls and GTM business reviews to reveal insights and drive accountability
• Partner with the Finance Team to ensure accuracy of commercial data inputs in financial forecasts and align Sales Team targets with company-level growth targets
• Provide recommendations on commercial strategy based on data insights
• Work with the Data Team to design commercial dashboards in Lightdash that incorporate accurate commercial data and cross-customer views
• Support the B2B and B2C Head of New Business Sales, Head of Existing Business and Marketing leaders to build forecasting models and diagnose funnel problems
• Spearhead cross-functional projects aimed at increasing commercial data accuracy and optimising workflows