Sales ExecutiveMy Tutor

MyTutor is the UK’s leading online platform for one-to-one learning, and we're on a mission to improve education for everyone in the UK and beyond, (we’re expanding internationally). We’re building a future where access to high quality learning is stress-free for those who can afford it, and funded for those who can't.

Our handpicked community of tutors work online with students from all walks of life, and have already given over half a million lessons. We’re proud of the fact that over 1,300 schools have also chosen to work with us, and that we’ve earned a Trustpilot rating of 4.8/5. (You can also check out our tutors’ ratings here.)

Our team of nearly 300 is distributed across the UK, meaning we encourage a hybrid culture that supports collaboration and flexibility. We are a learning organisation and hope to work with more people who are passionate about doing great work and improving every day.

We always prioritise our team wellbeing and development. Everyone has the option to use our hotdesking app, Desana, to book a table and room at our coworking office near Spitalfields, London.

Every role at MyTutor is open to applications from all sections of society. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuro-ability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you… well, you.

We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.

What’s it all about?

You’ll be joining our passionate, ambitious Sales team in an exciting, fast-paced & high-growth environment. We pride ourselves on an amazing customer experience at MyTutor with over 95% of our reviews at 5* and some great feedback on Trustpilot.

As a Sales Executive, you will be responsible for supporting our parents to find the right tutor for their child’s needs. You’ll be calling warm leads who have signed up to the MyTutor website and manage their journey from initial sign up to becoming a new paying customer. No previous experience working in education is necessary; we have amazing in-house specialists and top talent from the industry to train you!

What’s in it for you?

1. There is opportunity for personal and professional growth in the role and team; you’ll learn to expertly navigate sales opportunities and objection handling.
2. There are natural opportunities to really make a change and impact in the business as well as being rewarded for your contributions to the team and company.
3. We’re a big and close-knit team, we look out for one another and champion one another.
4. Opportunity to shape and drive our culture in the team, we’re never one to be ‘stuck in our ways’.

The Day to Day

• Support parents in finding the right tutor for their child, using predominantly outbound phone calls but also email, WhatsApp, SMS and live chat
• Cross-selling products to maximise customers long term value and meet customer’s demand
• Building strong customer relationships by demonstrating excellent communication techniques and product expertise
• Provide feedback about trends and patterns of parent needs to our Product and Consumer Marketing teams
• Work with the Consumer Sales Team Lead to continuously iterate on communication and processes, to ensure we are providing the best service for parents, and the best results for the business
• Collaborate with the rest of the team to meet targets and support each other