London, England, United Kingdom
Londo
London
London, England, United Kingdom
London, U
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
Applications are now closed
Location Onsite in London (with occasional travel to Milton Keynes office).
Reporting to IT Service Delivery Manager
Band 1.2
Salary £30,620 to £33,900 (depending on proven ability)
Working hours Full time
Contract type/duration Fixed term contract until end of March 2024
Closing date 14th June 2023
The Role
The Essence of This the role of IT Support Analyst
To ensure that end users of the company receive effective and timely technical IT support for their IT needs in accordance with current policies, procedures and any predefined SLAs. the Analyst role will perform varying day-to-day operational activities per defined timelines and to a high standard.
The Analyst role will participate in the implementation of IT related strategies, policies, process and guidelines as directed by the IT Service Delivery Manager and other senior members of the IT Team.
Key Responsibilities
Required skills and experience
Desirable skills/knowledge/experience
Education
Personal attributes
Holiday entitlement – 25 days holiday entitlement for everyone (pro-rata if part time) plus a shutdown at Christmas (approx 3 extra days off)
Pension Scheme – We offer a competitive pension plan, helping you save for your future
Volunteering – Whether you’re looking to clean up a beach, are a school governor or charity trustee, want to support a local charitable event or use your skills and experience as part of a mentoring scheme for SMEs we are here to support you with two paid days of volunteering leave per year (pro-rata if part time)
Payroll Giving – Our Payroll Giving Scheme with GiveAll, is a flexible option which allows anyone who pays UK income tax to give back to their charity of choice on a regular basis from your pre-tax income – helping your money go further to those who need it the most
Employee Assistance Programme (EAP) – Provided by Health Assured, our EAP offers 24/7 confidential work/life support services to you and your immediate family members
Cycle to Work Scheme – We love to cycle and as well as bike racks and showers at our two office locations, you can spread the cost of a new bike over a 12 or 18 month period, through payroll deductions
Cash Health Plan – We’ve teamed up with Westfield to offer you a range of generous health and wellbeing cash plans. This benefit allows you to be reimbursed for a wide range of both essential and everyday healthcare expense
Tech Loans – As an innovative, early adopter and future thinker, you’ll want the latest gadgets, so you have the option of buying any IT equipment and repaying it through payroll deductions
Discounts and Offers – To provide you with a range of offers from a wide variety of retailers
Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Applications are now closed