Creative ManagerTwinkl

Sheffield, England, United Kingdom 21-08-2023


Location: Remote or HQ

Annual Salary: £30,000-£35,000(depending on experience)

Hours: (37.5hr/week)

Contract: Permanent

Line Manager: Lauren Cotton/Kate Swarbrick

Recruiter: Rikki Spencer-Cox

Closing date: 1/09/2023 (shortlisting will follow with phone screening)

It’s an exciting time for the Creative Team, we’ve doubled in size over the last few years and now we’re looking for a Creative Manager who will work to support our most valuable asset, you guessed it, our team!

Working within our multidisciplinary in-house creative agency, our Creative Manager is someone who is passionate about building continuous growth, developing a space where creativity can thrive and making sure all team members feel safe, secure and supported to continually produce outstanding results.

We’re after a positive, proactive creative with strong art direction skills who can support the success of the team whilst maintaining the strong well-being of its members. You’ll need to be a strong communicator with great organisational skills, keeping your team up to date and facilitating a feedback loop between managers and your team so we can quickly address any issues.

What the role looks like:

This is a full-time position. You’ll:

  • Provide art direction to our pool of creatives, including a copywriter, designers, illustrators, photographers and videographers. Providing support, training and mentorship.
  • Ensure high-quality, consistent output from the team and adherence to the appropriate guidelines across the business.
  • Deliver on projects in your area of specialism.
  • Work with our Project Coordinator to delegate, resource and manage workloads.
  • Easily adapt to changing priorities and have strong problem-solving capabilities. Work with stakeholders to understand their requirements in face of unexpected and urgent business needs.
  • Host training, process reviews and department socials as needed.
  • Deliver key updates to your team.
  • Facilitate a feedback loop between managers and your team.
  • Host regular 121s, AAA (monthly performance meetings) and submit pay reviews.

The Brand & Creative team is fun and diverse, covering a wide range of disciplines including UX, video, copywriting and design. We work with clients from across the business which keeps us busy, so well-being is really important to us. We enjoy sharing fun facts in our morning catch-up such as “did you know each planet makes a sound?” or sometimes just sharing what we ate for dinner last night.

To succeed in the role, you will:

  • Be a passionate creative and strong art director.
  • Be in continuous communication with department managers, feeding back on your team and suggesting positive and constructive changes.
  • Be organised and communicate clearly.
  • Support, motivate and empower your team to achieve their sprint and career goals.
  • Uphold the team’s mission and values, building on the culture and ensuring it thrives.
  • Celebrate team successes and ensure integrated recognition is at the heart of the team.
  • Handle information sensibly and where appropriate, sensitively.
  • Ability to interpret briefs, join the dots and produce storyboards.

In this role, you will learn:

  • Great people and leadership skills
  • How to manage and implement a team strategy.

You’ll work with:

  • The Brand & Creative Department


We’re interested in anyone who meets one, or a combination of the following:

  • An experienced leader (at least 2 years)
  • Great communication and organisational skills, using Jira, GDrive and GChat effectively
  • Has experience in supporting others to work towards their goals (e.g. within a project)
  • Able to spot & implement improvements in processes

If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.


In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are a couple of the things that make Twinkl a great place to be:

  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process
  • Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
  • From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription, access to a financial wellbeing coach and platform
  • After probation - company sick pay and cycle to work scheme
  • Long-term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.

Applications are now closed