Business Development ManagerVivacity Labs

Old Street, London 30-05-2023
We're looking for a dynamic Business Development Manager to join us. Salary: £45,000-£60,000 + commission (OTE up to £110,000). Reporting to: Flora McFarlane, our Head of UK Sales. Location: Old Street, with flexible working and WfH.

About us

We are a fast-growing, 120-person scale-up, with a presence in most major UK cities and a growing international presence.  

We empower cities by providing local authorities and transport organisations with the detailed, highly accurate, data-driven insights they need to make informed decisions to support their sustainability goals. Having won industry and national awards every year since our founding, we bring the latest academic research into practical, real-world environments, making data-driven change happen faster than anyone else.

You can read more about our values and what it's like to work at VivaCity.

About the role

Joining as a Business Development Manager, you will become the face of VivaCity within local government in London and the champion of your customers internally. Using a balance of consultative and challenger selling capabilities, you will build relationships with contacts who trust your expertise and believe in our product.

About you

We are looking for a dynamic, customer-centric, and personable individual to join our ambitious, friendly team. You’ll have experience in a closing sales role. 

What you'll be doing:

    • Working with contacts based mainly in transport and highways teams in local government, supporting them with gathering game-changing data
    • Running the Sales deal process end-to-end, including lead generation, running discovery meetings, pulling together proposals and getting to project kick-off:
    • Working closely with the pre-sales function to generate new opportunities
    • Following the Playbook to ask the right questions at the right times, supporting your customers with relevant information
    • Presenting VivaCity’s offering in an engaging and educational manner 
    • Attention to detail when scoping projects and putting together proposals
    • Forecasting opportunities realistically, in order to support Delivery
    • Sharing information about new customers and opportunities with Product 
    • Keeping a close eye on your sales metrics 
    • Being a member of a tight-knit sales team, participating and running skills and knowledge workshops to help yourself and colleagues be the best they can be

    • Knowledge and Skills that lead to success in this role; you don’t have to have them all, but the capacity and curiosity to acquire them:


    • How local government works
    • Transport and highways activity; funding, schemes, themes 
    • How data supports decision making
    • Sales playbooks
    • Sales targets and resulting metrics 
    • What makes up a good customer journey 
    • Opportunities and demands that come in a fast-growing, scaling company
    • Sales coaching environment
    • A desire to understand VivaCity’s technology


    • Understanding your customers’ needs and priorities
    • Timeboxing to balance wide-ranging activities
    • Engaging and relevant written communication (emailing, messaging) and winning spoken communication ((cold-)calling, presentations)
    • Running discovery calls to identify the right fit with prospects
    • Utilising CRM for:
    • Performance metrics monitoring 
    • Communicating with clients
    • Automating the boring important stuff
    • Communicating internally
    • Utilising SaaS tools to save time, document information well
    • Clear, timely communication to support product development and project delivery
    • Attention to detail when sharing information (tender writing, proposal writing, CRM updates, project scoping)

Bonus knowledge and skills for success:

    • Passion for local democracy, transport, urbanism, active travel or London’s transport network
    • Pipedrive, Slack, Google suite
    • Computer vision and/or Artificial Intelligence

What we offer:

    • 25 days of holiday
    • Flexible working hours and work from home
    • Up to 30 days per year work from abroad
    • Up to 3 flexible bank holiday days
    • 3% employer pension contribution
    • £200 total working from home budget
    • £850 per year learning and development budget
    • Enhanced parental leave
    • Up to 3 ‘childcare’ or ‘dependant’ days per year
    • Mental health support through Spill
    • Discounted gym memberships through GymFlex
    • £50 per person per quarter team social budget
    • Additional entertainment budget and company parties
    • Office food and drinks
    • Optional Bupa healthcare and dental care through salary deduction
    • Eye care vouchers
    • Seasonal Flu jabs
    • Cycle to work scheme
    • Payroll giving through salary sacrifice
We know that diverse ideas and perspectives drive innovation and make us better. We are creating an environment where everyone, from any background, can do their best work. We're an equal opportunities employer and all applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background. If you need any reasonable accommodations to help you perform at your best during the application process, please let us know

We offer flexible working policies and a benefits package that includes a personal development budget, cycle to work scheme, and regular, varied events. This is an exciting opportunity to take an active part in shaping the future of an energetic company dedicated to revolutionising the way our cities work.

You don't need to have done all of these things before, but to excel in this role you will need to be keen to learn and comfortable working in a dynamic, fast paced environment. If you're close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable and passion goes a long way.

Applications are now closed